FREQUENTLY ASKED QUESTIONS
|What are the laws in NZ regarding the use of UAV/Drones?||
Click here for important information from the CAA about the use of UAV/Drones in NZ
Click here for more usefull imformation regarding the use of UAV/Drones
|How do I pair my phone with my Parrot kit?||To pair your phone correctley, please refer to the help files.|
|My phone's contacts are not sent automatically to my kit. What can I do?||The automatic synchronization of your phone's contacts depends on the phone's features. To send contacts from your phone to your kit, please refer to the help files.|
|My settings were deleted. What happened?||To pair your phone correctley, please refer to the help files.|
|How do I pair my phone with my Parrot kit?||If you turn off your car and you do not see the message "Good Bye" on the display, this issue is due to a wrong installation. To fix this, you need to switch the 2 fuse holders of the wires which that powered your kit: the red and the orange wires.|
|I can't use some features of my phone with Parrot kit. What can I do?||In order to check which features can be used, please refer to your phone.|
|My phone disconnects all the time. What can I do?||On certain phones, it is normal. It depends on the Bluetooth profile of the phone. There are 2 bluetooth profiles for phones : Headset profile and HandsFree profile. HeadSet profile is the more basic profile. Your phone and the car kit don't need to be always connected all the time. They only connect to each other when they need to exchange data during the calls. HandsFree profile is the more elaborate profile. Your phone and the kit are always connected together. In order to check which profile your phone supports, please refer to the phones features.|
|How can I install my Parrot kit?||
Warning : Some vehicles need ISO connectors. Please contact us for ISO connectors.
|Prices||Prices are in New Zealand dollars and processed in New Zealand dollars. All prices include 15% GST.|
|Postage charge||New Zealand postage - a postage and handling charge of $5 per item to anywhere in the country will be added to your order. Orders over $200 are freight free.|
|Delivery||Please allow 5 - 10 working days for delivery.|
|Payment||We accept New Zealand cheques plus Visa and MasterCard. All cheques should be made payable to "Digital Logistics Group Ltd".|
At DLG Australasia we are committed to ensuring the privacy of our customers. Under no circumstances will our customers data including email addresses etc be given to any third parties.
DLG Australasia is fully dedicated to the complete privacy of all customer information. For customers purchasing goods through DLG Australasia the required purchase information is guaranteed to remain confidential. Under no circumstances will we sell or share your personal information with a third party that is not directly involved with your transaction.
|Security and Encryption||Our order processing system only accepts information from secure browsers. These browsers encrypt the information they send using a networking protocol called Secure Sockets Layer (SSL) which scrambles the data to prevent anyone who may intercept the information from reading it. The entire order processing session - customer information, addresses, purchase selections, and credit card information is protected in transit over the internet by the SSL technology. Thus, before customer information ever leaves their computer, it is encrypted and protected by our security measures.|